Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
DON"T EVER PAINT THE WALLS TO FRESHEN UP YOUR HOME & NEGLECT THE TRIM, MOULDING & DOORS DO NOT HIRE PEOPLE BASED ON THEIR WORD ALONE, IN THESE TIMES IT IS NOT ENOUGH. DON'T AGREE TO PAY HOURLY NOR HALF UPFRONT...FOR PAINT ETC..LOL OR THEY MAY NEVER SHOW UP AGAIN. IF A COMPANY ASK HOW MANY EMPLOYESS WILL BE PAINTING THE HOUSE SO YOU CAN GET A MORE ACCURATE TIME FRAME TO COMPLETE JOB. NOW I NEED TO HIRE SOMEONE TO CLEAN UP A FRIEND OF A FRIEND'S MESS WORK WAS SUBPAR. ALWAYS ASK TO SEE LICENSE AS ALOT OF THOSE I INTERVIEWED CLAIMED ON THE PHONE TO HAVE JUST SO THEY COULD CHARGE MORE, & GAIN ACCESS . THEN THE SALEMAN SIDE COMES OUT. WHEN QUESTIONED FOR PROOF THEY THEN WANT TO NEGIOTATE PRICE. ASK IF RECALKING THE WINDOWS IS INCLUDED IN PRICE...
As a former professional painter, something that drives me crazy is when I see painters cut in around wall plates. First of all, the amount of time that it takes to cut in is usually much longer than the amount of time that it takes to simply remove the wall plate. Secondly it does not look nearly as clean as it does when the wall plate is removed and thirdly it can invariably leave paint on the wall plate itself which also looks sloppy. Make sure the painter takes them off and then reinstalls them. It's less time.
Second: all the tricks of the trade in regard to "cheating" customers is for hustlers and cheaters and NOT established businesses. At the end of the project the job should come out looking professionally painted as specified in the contract. A selected color that takes multiple coats that was not calculated by the contractor should cost more money. It's not the fault of the painter.
IF the average cost is $1700 to paint an interior, then that means the cost of paint is approx. $200 (12% of the job). Or better said 5 gallons of paint (if the average cost is $40 retail). The average room takes 1.5 gallons which will cover 3 average rooms. Doesn't sound to average to anyone with knowledge of this industry or a average house. You are misleading consumers and should do a better job in your research. No wonder so pay people think prices to get work done by professionals is high. Its not high, its actually average which is more like $3700.
House Painter Co