Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
They clearly CANNOT handle a 10+ tabletop. There were 2 of us that ordered LITERALLY at the same tim...e as everyone else, an hour and fifteen min later, two trips to the manager(to whom I do apologize for having an irate attitude towards), we FINALLY get our food. This is literally the first time I’ve come here, in actuality I’m writing this post while I’m still here. The sad part to this whole thing is that they’ll offer some type cheesy coupon to TRY to accommodate their “short comings”. First impression is a lasting one, THIS PLACE SUCKS AT THEIR FOOD SERVICE....
Recently I had the outside of my home painted. The contractor wrote a good contract, but I failed to realize that some things were not in it. It reminds me of the car dealer who offered a good price on a new car but failed to mention that it did not include tires. My contractor failed to specify that lattice under a porch was included. So the painters did not paint it. To his credit, he did instruct them to paint it when I brought it to his attention. If I had the job to do over again I would look for an individual who came with referrals from happy customers rather than a franchise owner..
"Bear Creek Painting did a great job on my house trim. I was having new gutters put on my house but realized that the trim needed to be scraped and painted. Nick was able to get his crew out within a few days. Their work was excellent, timely and Nick was professional and responsive to my need to get the work done quickly. I would definitely use Bear Creek painting for my next painting project."
OF the different type of customers there are at least two: cheap charley's and people who want great results. I agree the need for wall repair is critical to the end results. Most critical is for the customer to be told ahead that the walls are going to need exactly what is needed. This means the contractor must look, touch, examine the walls for defects and needed work. I've been a building manager for 40 years and seen a few paint jobs. Typically a contractor does a lot of talking about how expert he is, but the guys who walk through with note pads, iPads, examine, measure, point things out, explain and recommend are the ones I will deal with. It confirms if they know what the business. Nobody likes the workers to show up and when you talk about the job they're going to do they know nothing but they we were told to be here. Their boss who bid the job doesn't supervise - a big no no around here. Nobody likes surprises or worse, at the end of a job that's not right getting a bunch of little kid excuses. Contractors that do not like the customer to be around looking at the progress don't get the job.
Over the past year I have had several jobs given to 2 Angie's list recommendations and 1 not from a recommendation. They all have one thing in common, lack of sufficient and correct preparation to save time, labor, and the fact that they put a person in charge that was a cut corners type of worker. The two from Angie's list sent worker/s back to try touch up problems, but once the job is not prepared correctly in the first place any extra work is like putting a band-aid on a dirty wound.
Oh, where to begin? Let me start with 'watered down paint'. 25-50% before the material gets to the site? Impossible. You would basically be painting with water at that point. It would be less of a hassle, and cost, to simply use proper material. You would be forced to apply three coats instead of two, as the coverage would be horrible. Whatever cost you think might be saved in materials would be lost in labor.

This is an unsolicited recommendation for Florida Home Painters who have twice painted our home, which is less than 5,000 square feet under air conditioning in Lighthouse Point with a 180-foot dock. Joe has painted the outside house, trim, painted the two concrete walls, painted the sea wall cap, stained the dock and replaced planks, along with painting the inside walls, ceilings and trim. Joe has an excellent eye to match paint and makes suggestions with the ability to explain his recommendations and he can repair problems so a separate crew or repairperson is not needed for every little item that might be wrong around the home and property. I tend to be perfectionistic and detailed and Joe has the adaptability to deal with me and my wife along with my hours of work. In the past, I trusted no one to paint our house so I did all the painting. I trust Joe and his careful crew, and he is always willing to try an idea I have come up with - which is typically a mistake of mine - which he easily corrects. Joe is always available, shows up frequently, and is always involved directly or indirectly with repairs. It is a pleasure to deal with an English-speaking American who is obviously never intoxicated or high on drugs. As a resident of Florida since 1970, a Ph.D. (70-year-old) psychologist who has been in practice 40 years and a professor in a doctoral program, I am a reliable judge of character, reliability, and workmanship. I want to encourage homeowners to contact Joe for an estimate since you can always see his workmanship throughout the tri-county
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Home Painter Company

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