I agree with you Richard, as a painting contractor for very many years, people are always looking to get more and more out of you. I had to give an estimate to a lady a few weeks ago who had more stuff around her home than a thrift store including heavy furniture, stuff all over the floor and junk everywhere. I knew if I accepted the job id be a furniture mover and cleaner. I also agree this article makes it seem like the contractor is out to rip off the customers. Fact is I always leave doing more work than agreed upon. It doesn't bother me since the customer is always satisfied. Just saying
I'm hiring an interior painter and that is why I was reading this comment list. I'm concerned about your comment about Angie's List. Some of us don't have personal recommendations for tradespersons, and rely on sites like this. Are you saying that Angie's List's reviews are not complete or that they do not print some of the negative reviews? It's hard to know what to do - I have not been able to find a person who just had their paint done so I can ask him/her about the quality of the painter.
Wow, I learned so much.  Now I know why I got the cost quote I got to do the job right.  Being a cook I get it... because you can't just make a meatloaf... you can't just paint a room.  You better know what you are doing and the cost of a GREAT job is like the right cut of meat.  So, you can look at th finished product and smile & enjoy... great job !!
Second coats on similar colors are almost never recogicnized as being needed until the coat is applied and has dried. ONLY THEN WILL YOU SEE WHETHER IT NEEDS A SECOND COAT or not. Yes, painters can use a cheaper paint then what you paid for. That is solved by getting your own which, I would charge extra for because I will always have to go get more, or add second coat because home owner tried to skimp on paint, or they got the wrong color etc...
Over the past year I have had several jobs given to 2 Angie's list recommendations and 1 not from a recommendation. They all have one thing in common, lack of sufficient and correct preparation to save time, labor, and the fact that they put a person in charge that was a cut corners type of worker. The two from Angie's list sent worker/s back to try touch up problems, but once the job is not prepared correctly in the first place any extra work is like putting a band-aid on a dirty wound.
Second: all the tricks of the trade in regard to "cheating" customers is for hustlers and cheaters and NOT established businesses. At the end of the project the job should come out looking professionally painted as specified in the contract. A selected color that takes multiple coats that was not calculated by the contractor should cost more money. It's not the fault of the painter.

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I put out a request for bids to several local house painters and quite a few seemed high. One was for over $6000 for painting the exterior of the house with putty fill as necessary, paint included. It was for him and one other guy to do the work. I said, "it's going to take you guys quite a while to get this job done" and he told me that no, they could do it in 2 days. I don't know about you but $1500 a day per painter seems more than just a bit high. I went with someone else and they had several people there for several days working like crazy and did a great job. There are too many scammers.
This article with comments was terrific - it was so informative. I found the advice useful. It addressed specifics like the condition of the dry wall surfaces, any additional repairs such. pin holes, chalking, smoothing of wall surfaces, absorption of paint and number of coats that may be needed. It should also include insurance coverage, and reflect the clean-up afterwards. Having a written contract with the company's letterhead is a must.
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Payment. Every client is different. Every job has it's own unique set of circumstances. I always start off the discussion with my clients saying that I'm flexible on how they would like to proceed with payments but that I prefer half down. I refuse to change order. Change orders are my last resort. Instead I ask questions at our initial meeting and try to be sure to cover all bases before I submit my estimate.
Before we start, you will have to choose your color. If you would like to replicate a color already on your wall, you can use an old can of paint for reference, or you can take a chip to the paint store. We can help you identify the color, the finish, and type of paint with our visualizer tools, and we also offer a Color Consulting Service if you need help coming to a decision.
Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice!
Congratulations! You've made the smart decision to improve your home's appearance and value with a professional paint job. Now comes the daunting challenge of finding a paint contractor. Not to worry!  These 10 secrets will help you find a GREAT paint contractor who'll deliver a top-quality job at an excellent price and leave you with a satisfying home improvement experience.1. A GREAT Paint Contractor Presents Proof of Insurance While a good paint contractor may tell you he's insured, a GREAT contractor presents a copy of his policy, proving the amount of coverage he carries for both property damage and bodily injury that may result from the contractor's work. By nature, paint materials are highly flammable and, should a tragedy occur, you need to know your contractor is sufficiently insured.2. A GREAT Paint Contractor NEVER Asks for a Deposit While some paint contractors may request a deposit before beginning the work, well-established, successful painting professionals have sufficient operating income and can easily afford to purchase materials and make payroll. BE WARY of a contractor who asks for a deposit! If he is unable to purchase materials, he's probably unable to pay his staff. Every year, too many homeowners fall victim to contractors who walk off the job - and out of town - with the deposit in their pockets.If you agree to advance payment of any kind, be sure materials have been purchased and are on your property, leaving you some kind of leverage should the contractor default on the work. Bottom Line: GREAT painting contractors NEVER request a deposit. 3. A GREAT Paint Contractor Offers Great Warranties You can tell a lot about a paint contractor by his warranty. Well-known contractors with established reputations are respected by paint suppliers who, in turn, pass on extended - even lifetime - warranties on their paints because they know the product will be applied right. For any number of reasons, less experienced contractors may not have valuable relationships with suppliers. On the labor side, a GREAT contractor works with solid, experienced painters whose work he knows he can stand behind with an extended labor warranty.4. GREAT Paint Contractors Go the Extra Mile Because GREAT contractors have learned the value of a satisfied customer, they're able to focus on service and offer extras that shows you how important your business is to the contractor. Check to see if your contractor offers the following:   Professional color consulting FREE color try-ons FREE power washing Two coats of paint - as a standard offering! 5. GREAT Paint Contractors Give Professional, Detailed Quotes A GREAT painting quote includes a detailed list of ALL aspects of work to be done:   FREE Power washing Caulking, sanding and priming Trim repair - GREAT contractors will know what needs to be done Details of products and application - GREAT contractors know the right products for every job Touch-ups and clean-up In addition to the quote's content and accuracy, is it presented professionally? Is the quote printed on company letterhead? Does the sheet show the contractor's license number? Does he use a local land line phone number? (beware if only a cellular phone number is listed) TAX I.D. number? Work guarantee and relevant product warranties? Inexperienced contractors, using standard business forms purchased at office supply stores suggests they haven't invested much in their business and may not be properly licensed. Also, they may not be paying income taxes.6. GREAT Paint Contractors Have an A or A+ Better Business Bureau RatingThe Better Business Bureau (BBB) is a trusted consumer rating body that grades businesses based on collective criteria. In addition to finding their grade, be sure to check how long the paint contractor has been a member. Also confirm that any complaints have been resolved. BBB will still afford a good rating if a business has addressed issues in a timely manner. Questionable painting contractors will have either no BBB affiliation at all or a grade of B or below.7. GREAT Paint Contractors Care about Their Communities and Industry Associations Being active in local Chambers of Commerce, committed to area charities and having a presence in the Painting and Decorating Contractors Association (PDCA) shows that GREAT paint contractors have professional integrity and care about their communities. Fly-by-night contractors avoid connections to civic or professional organizations.8. GREAT Paint Contractors Provide References in Your Area - Both Old and New Good paint contractors may have references from local work that was completed in the past few weeks. GREAT Paint Contractors will provide multiple local references from both recent and past work. References from a year ago or longer show the paint job's durability and confirm that any necessary follow-up or billing issues were handled correctly.9. GREAT Paint Contractors Invite You to See a Job in Progress If a contractor is confident about the way they work, they'll prove it by asking you to judge for yourself. Things to look for: Work vehicles - are they clean, organized and professional? The painters - are they neatly dressed and groomed? Materials - are ladders, scaffolding, drop cloths and electrical equipment in good condition? Is work being done carefully so as not to damage landscaping or property? Bottom Line: GREAT Paint Contractors treat a home - and its homeowner - with respect at all times.10. GREAT Paint Contractors Have a Professional Website While it is certainly possible to be a good paint contractor and not own a Website, GREAT contractors are also successful business people who understand that today's consumer is looking for instant information. A GREAT contractor's Website will include all the details homeowners are looking for - references, before & after photos, details of services, contact information and history of the company and its owner and staff.
The only time it's acceptable to mix water in the paint is when you're using a deep or ultra deep base paint to reduce its stickiness, which is rare with new paint technology. Dark primary colors are composed almost entirely of tint that makes it very hard to work with without adding water. (You never use a sprayer and need to thin paint.?) If i was still in the industry I'd take the time to make a better article than this. Take this for a grain of slat. Use a reputable painter or someone you know you can trust or has been referred to you by someone you trust. I wouldn't hire anyone I had to watch like a hawk to make sure they're not screwing me.
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The cost to paint an average size room (10X12) ranges from $380-$790, not including ceilings, trim or cost of the paint. DIY, this can cost between $200-$300. When estimating the cost, painters will start with how much paint will be required to complete the job. To know this, they first need to know the size of the area to be covered. The easiest way to calculate the size of the paintable area is to add together the length of the wall and multiply it by the width of the room from floor to ceiling. The resulting amount is the room's square footage. This total is a starting point, as it is not all paintable surface. The painters won't paint the windows and doors, for example, and they must account for ceiling trim and baseboards as well. The next step is to subtract the area of the doors and windows -- along with the square footage of the trim and baseboards -- to get an average. Then, use the same calculation (length x width) on the windows, doors, trim and baseboards, and subtract all of those numbers. The result of this equation is the square footage of the room's walls. This is your surface area number. (Painters will typically add a little square footage back in to this amount to account for extra paint, which may be required.)
The cost to paint an average size room (10X12) ranges from $380-$790, not including ceilings, trim or cost of the paint. DIY, this can cost between $200-$300. When estimating the cost, painters will start with how much paint will be required to complete the job. To know this, they first need to know the size of the area to be covered. The easiest way to calculate the size of the paintable area is to add together the length of the wall and multiply it by the width of the room from floor to ceiling. The resulting amount is the room's square footage. This total is a starting point, as it is not all paintable surface. The painters won't paint the windows and doors, for example, and they must account for ceiling trim and baseboards as well. The next step is to subtract the area of the doors and windows -- along with the square footage of the trim and baseboards -- to get an average. Then, use the same calculation (length x width) on the windows, doors, trim and baseboards, and subtract all of those numbers. The result of this equation is the square footage of the room's walls. This is your surface area number. (Painters will typically add a little square footage back in to this amount to account for extra paint, which may be required.)
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This was very helpful. I wonder if i would really follow through and check to see if my painter was cheating me. I used a painter I found on Angie's List. This was 5 years ago. He did a great job. I know he did patching only for about a day and a half. We decided on the kind of paint before he started. that is what he used. I don't know if I could stay on top of him and watch him open every can of paint.

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With that said, here's the reality of that particular scenario. Painters do put water in the paint, but not for reasons you would think. Some materials need to have their viscosity manipulated in order to slow drying time, allowing gravity to 'smooth' out the product for a better finish. It also prevents 'drags' and 'sausages'. I personally try not to do it too often, but from time to time I have to. I want my client to have a proper finish.
I've seen this done many years ago by a guy who did all sorts of jobs where I lived. My dad caught him painting his boss's roof and he was watering down the paint. We've had a hard time trying to get a painter for our house. We've had a guy that had been remmended by a neighbor and he hasn't showed up to paint for 2 weeks. I want to call him and my husband says no. I'm 69 years old and I'm about ready to go and paint our 2 porches, I've painted all my life and all the inside of our home. Maybe that's the way it should be with everyone that can paint pretty good.
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