I made the HUGE mistake of hiring Certa Pro to do several interior rooms of my house, and remove popcorn ceiling in a bathroom. What a nightmare! They didn't paint any door jams, they broke a cedar window sill-and didn't bother telling me, they gouged a hardwood floor, they never sealed the room that had the popcorn removed--causing white powder to be in all rooms of a 2 story home. I can go on and on. Horrible company
Yes the pricing does change, and quite significantly. I have worked inside the paint industry on counter sales outside sales and application for over 10 years. One thing many people do not understand is, the resins in the paint are more expensive to produce the higher the sheen goes. Therefore the company is at of higher cost making the paint, which in terms they charge more for the paint. I have seen a 15$ variance between flat-semi-gloss it is not uncommon and is not unrealistic to pay more for a higher sheen. Another thing to add is when doing samples on your wall prior to a painter coming is a good idea, however do not do them in huge squares with heavy coats, remember you are just wanting an idea. A lot of times the issue comes up of the paint not covering the sample coats, in fact it is covering quite well, however the paint sample applied is often times much darker than the wall color, creating a contrasting difference from the lighter surrounding wall and the sample placed on the wall. I recommend getting a piece of sheet rock and using it for the samples so you can move around with it etc.
This article with comments was terrific - it was so informative. I found the advice useful. It addressed specifics like the condition of the dry wall surfaces, any additional repairs such. pin holes, chalking, smoothing of wall surfaces, absorption of paint and number of coats that may be needed. It should also include insurance coverage, and reflect the clean-up afterwards. Having a written contract with the company's letterhead is a must.
If you decide to paint multiple rooms in your home, choose colors that relate to one another without being completely the same -- unless uniformity is your goal, of course. Costs may vary based on differences in color, gloss and room size. However, each room will flow depending on the trim's color -- which should all be white or neutral -- so they look connected. A whole-house color scheme presents the same cost factors as painting multiple rooms individually: colors you choose, the gloss, the size of the rooms and time/labor. You can choose to use the same color throughout your entire home to save on money, or you can use a color scheme with the same gloss throughout, though this isn't recommended for selling purposes.

Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice!
Being in the business for 25+ years I have had the privilege of working with thousands of clients. Although they all came from different circumstances and backgrounds they all had one common goal in mind. Every one of them wanted to be respected, receive top value for their money, and get the best possible paint job for their most prized possession, their house!

Contractors apply several layers of paint to achieve a suitable finish. They leave the first coat to dry for the recommended time and apply one or more finishing coats. They might choose paints with special qualities for different types of room. Manufacturers have developed paints for bathrooms or kitchens that have good resistance to moisture for example. When they have completed painting, they clear away any equipment and restore the area to its original condition.

With that said, here's the reality of that particular scenario. Painters do put water in the paint, but not for reasons you would think. Some materials need to have their viscosity manipulated in order to slow drying time, allowing gravity to 'smooth' out the product for a better finish. It also prevents 'drags' and 'sausages'. I personally try not to do it too often, but from time to time I have to. I want my client to have a proper finish.
Keep an eye on the new cans as they're being brought in. Make sure they look new and don't have paint in the rim of the can. If it's a five-gallon bucket, check to see whether the lid is still sealed on with the plastic strip. The only time it's acceptable to mix water in the paint is when you're using a deep or ultra deep base paint to reduce its stickiness, which is rare with new paint technology. Dark primary colors are composed almost entirely of tint that makes it very hard to work with without adding water.

If there is any peeling — and there usually is somewhere — it's essential to scrape off any loose paint. This doesn't just mean the parts that are already separated from the wood and ready to fall off on their own. Each spot where paint has peeled loose needs to be scraped thoroughly until you can no longer get the sharp corner of a putty knife under any of the surrounding edges of paint. Then, the bare spot needs to be sanded until the paint edges are smooth.
Recently I had the outside of my home painted. The contractor wrote a good contract, but I failed to realize that some things were not in it. It reminds me of the car dealer who offered a good price on a new car but failed to mention that it did not include tires. My contractor failed to specify that lattice under a porch was included. So the painters did not paint it. To his credit, he did instruct them to paint it when I brought it to his attention. If I had the job to do over again I would look for an individual who came with referrals from happy customers rather than a franchise owner..
WOW! I think the guy I hired read this first and I have photos that would make your skin crawl. Bottom line: he got me for $1900.00. Every single thing he painted had to be completely redone....that's when I discovered he did NOT use the colors I picked, he actually used leftover exterior paint from his mother's house! Because I have pets he said things needed to be sealed first and I did agree to that. What I did NOT agree to was using some kind of foul smelling gray stuff ON MY HARDWOOD FLOORS! THEN he painted them BLACK, telling me that all they were good for was covering over with laminate or carpet. He also dripped and tracked paint all over my ceramic tile floors. PLUS left a wet used paint roller in my garden window and had stuff piled in front so I didn't find it until it had dried. I have no idea how much that is going to cost to repair. Then he left without finishing (thank God) but left the "leftover" paint, uncovered, in the rain. Again, hid it so I didn't immediately find it. Obviously we will be going to court but I doubt if I see a penny from him.
Oh, where to begin? Let me start with 'watered down paint'. 25-50% before the material gets to the site? Impossible. You would basically be painting with water at that point. It would be less of a hassle, and cost, to simply use proper material. You would be forced to apply three coats instead of two, as the coverage would be horrible. Whatever cost you think might be saved in materials would be lost in labor.
This article with comments was terrific - it was so informative. I found the advice useful. It addressed specifics like the condition of the dry wall surfaces, any additional repairs such. pin holes, chalking, smoothing of wall surfaces, absorption of paint and number of coats that may be needed. It should also include insurance coverage, and reflect the clean-up afterwards. Having a written contract with the company's letterhead is a must.

The speed with which a painter can complete the job will determine its final cost, but time is difficult to estimate. Some painters have more experience and cover a wall faster, but some are more methodical and take more time. Most painters should be able to cover about 100 to 120 square feet of flat surface in an hour, unless they are working on a very large wall. Wood or plaster might reduce that amount to 80 to 100 square feet. You should also consider the time required for a first coat to dry before a second coat may be applied. This will add time as well -- anywhere from one to 48 hours depending on the paint.


Congratulations! You've made the smart decision to improve your home's appearance and value with a professional paint job. Now comes the daunting challenge of finding a paint contractor. Not to worry!  These 10 secrets will help you find a GREAT paint contractor who'll deliver a top-quality job at an excellent price and leave you with a satisfying home improvement experience.1. A GREAT Paint Contractor Presents Proof of Insurance While a good paint contractor may tell you he's insured, a GREAT contractor presents a copy of his policy, proving the amount of coverage he carries for both property damage and bodily injury that may result from the contractor's work. By nature, paint materials are highly flammable and, should a tragedy occur, you need to know your contractor is sufficiently insured.2. A GREAT Paint Contractor NEVER Asks for a Deposit While some paint contractors may request a deposit before beginning the work, well-established, successful painting professionals have sufficient operating income and can easily afford to purchase materials and make payroll. BE WARY of a contractor who asks for a deposit! If he is unable to purchase materials, he's probably unable to pay his staff. Every year, too many homeowners fall victim to contractors who walk off the job - and out of town - with the deposit in their pockets.If you agree to advance payment of any kind, be sure materials have been purchased and are on your property, leaving you some kind of leverage should the contractor default on the work. Bottom Line: GREAT painting contractors NEVER request a deposit. 3. A GREAT Paint Contractor Offers Great Warranties You can tell a lot about a paint contractor by his warranty. Well-known contractors with established reputations are respected by paint suppliers who, in turn, pass on extended - even lifetime - warranties on their paints because they know the product will be applied right. For any number of reasons, less experienced contractors may not have valuable relationships with suppliers. On the labor side, a GREAT contractor works with solid, experienced painters whose work he knows he can stand behind with an extended labor warranty.4. GREAT Paint Contractors Go the Extra Mile Because GREAT contractors have learned the value of a satisfied customer, they're able to focus on service and offer extras that shows you how important your business is to the contractor. Check to see if your contractor offers the following:   Professional color consulting FREE color try-ons FREE power washing Two coats of paint - as a standard offering! 5. GREAT Paint Contractors Give Professional, Detailed Quotes A GREAT painting quote includes a detailed list of ALL aspects of work to be done:   FREE Power washing Caulking, sanding and priming Trim repair - GREAT contractors will know what needs to be done Details of products and application - GREAT contractors know the right products for every job Touch-ups and clean-up In addition to the quote's content and accuracy, is it presented professionally? Is the quote printed on company letterhead? Does the sheet show the contractor's license number? Does he use a local land line phone number? (beware if only a cellular phone number is listed) TAX I.D. number? Work guarantee and relevant product warranties? Inexperienced contractors, using standard business forms purchased at office supply stores suggests they haven't invested much in their business and may not be properly licensed. Also, they may not be paying income taxes.6. GREAT Paint Contractors Have an A or A+ Better Business Bureau RatingThe Better Business Bureau (BBB) is a trusted consumer rating body that grades businesses based on collective criteria. In addition to finding their grade, be sure to check how long the paint contractor has been a member. Also confirm that any complaints have been resolved. BBB will still afford a good rating if a business has addressed issues in a timely manner. Questionable painting contractors will have either no BBB affiliation at all or a grade of B or below.7. GREAT Paint Contractors Care about Their Communities and Industry Associations Being active in local Chambers of Commerce, committed to area charities and having a presence in the Painting and Decorating Contractors Association (PDCA) shows that GREAT paint contractors have professional integrity and care about their communities. Fly-by-night contractors avoid connections to civic or professional organizations.8. GREAT Paint Contractors Provide References in Your Area - Both Old and New Good paint contractors may have references from local work that was completed in the past few weeks. GREAT Paint Contractors will provide multiple local references from both recent and past work. References from a year ago or longer show the paint job's durability and confirm that any necessary follow-up or billing issues were handled correctly.9. GREAT Paint Contractors Invite You to See a Job in Progress If a contractor is confident about the way they work, they'll prove it by asking you to judge for yourself. Things to look for: Work vehicles - are they clean, organized and professional? The painters - are they neatly dressed and groomed? Materials - are ladders, scaffolding, drop cloths and electrical equipment in good condition? Is work being done carefully so as not to damage landscaping or property? Bottom Line: GREAT Paint Contractors treat a home - and its homeowner - with respect at all times.10. GREAT Paint Contractors Have a Professional Website While it is certainly possible to be a good paint contractor and not own a Website, GREAT contractors are also successful business people who understand that today's consumer is looking for instant information. A GREAT contractor's Website will include all the details homeowners are looking for - references, before & after photos, details of services, contact information and history of the company and its owner and staff.
First off all clients want a "deal" As a painting contractor for 38 years I can tell you that residential-commercial-industrial clients (and their needs are all diffrent. It seems this discussion mostly concerns residential repaints,so here goes--first off ALWAYS get a personal referance from a friend or co-worker. Always get an itemized contract that specifies the prep,color, number of coats, and specifics on payment. Remember you want to set up a relationship with the painting contractor of your choice. Bond, license and insurance are required to get a contractors license and are readily available online at your state Labor and Industries website. Second-- find someone you trust. He or his crew will probably be left alone in your home for most of the time. I always tell my clients that I wont bring someone to their home I wouldnt have in mine. Third--$$ Dont ever pay up front always insist on progress draws if the project is 2 or 3 phases remember If a contractor wants $3000 to do the job and you give him half up front he will be working for $1500. It WILL affect the quality of the product. In 38 years of business I have never taken a deposit and have never not been paid in full remember do what you said you would do for exactly what you said it would cost and there will be no problems with getting paid. one last reminder to clients you are also being evaluated when you interview a contractor. He is sizing you up as well. If he thinks you are a bit sketchy the the price will go up or he wont take the job at all. I have turned down some jobs that looked very profitable on the surface that turned out not to be so.(word gets around fast in the small painting community) Good Luck to clients and contractors
Some proposals simply say to paint the walls and ceiling and never specify the number of coats to be applied. If the colors are similar enough, it's possible to get away with one coat of paint and not discount your pricing. No matter how hard you try, tiny, pin-sized air holes will pop exposing the original walls. This may not bother you if you can't notice it, but principally speaking you should have paid your painter less for the work.
Hello, I have a sad situation to share -- a friend of mine who is a very good painter, experienced too, fell off a tall ladder that did not have "boots" on it. (I've never seen those.) Anyway, do you think he should have asked for boots before painting? Possibly it was a situation where he was shy to ask because he wanted the job... (I don't know all the details.)
Wilson & Hampton provides the premier system for coating metal surfaces. Electrostatic painting is an efficient process where you can upgrade and rejuvenate your entire office or factory area in your choice of finishes at a fraction of the re-placement cost. Cabinets, lockers, machinery, Bathroom Partitions and much more can be painted in-shop or on-site by drawing the paint directly to the metal surface to be painted and “wrapping” around it, leaving no drips, spatter, or over spray.
While we are happy to be recognized for our quality customer service we also realize that if we treat others the way we want to be treated then most if not all of our customers will be pleasantly surprised by using our company as their personal home painters throughout the Denver metro area. We are eager to meet many more of you this coming house painting season too. 
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